Unplug the base for 1 minute to reset the electronic components.
Richmat adjustable bed remote reset.
Bed a control box.
This should reset the massage.
Using the same remote press hold the red button on the control box on base b for 3 seconds.
When it shows the red indicating light press any button on the remote.
This adjustable bed is designed exclusively for indoor use only.
Press hold the red button on the control box for 3 seconds from base a.
For customer service call.
If base a works then move to the next step.
Seconds then press any button on remote a.
Richmat qingdao richmat intelligence technology inc.
It was incorporated in 2003 headquartered in qingdao china.
Formerly known as qingdao richriver electrics co ltd is a joint stock company integrating independent research and development manufacturing and sales specializing in the development and manufacture of actuators and controllers.
Plug bed base into a different electrical outlet or test current outlet with another working appliance a grounded electrical surge protector is recommended.
If the massage still does not work the massage unit needs to be replaced.